Lauri Alexander

"This office is consistently on the ball. Lauri, Tricia, and Tricia (there are others whose names I don't know) are customer-focused, consistent, knowledgeable, and always simplify whatever insurance situation I throw at them. I recommend Lauri Alexander's State Farm office for anyone who appreciates a highly competent human touch."

"Lauri Alexander’s office was very responsive to a question about our automobile policies with State Farm. Tricia contacted the home office and successfully resolved the inquiry saving me several hundred dollars. She, like the rest of the local office, were highly professional and a pleasure to work with."

"Tricia Ayers is if not one of the best, the best insurance account representative I had the pleasure to work with regarding any insurance claims, questions or just needing an advise. Super helpful and professional whenever we needed her. I recommend working with her and agent Lauri Alexander if you don’t already."

"Tricia Ayers was a delight to work with. She was professional, knowledgeable, and proficient. You could see and feel her smile and positive attitude beaming through the phone via voice call, texting, or emailing. Tricia left no loose ends or unanswered questions on the table. I feel confident and secure having her on my insurance team. She made switching providers quick and painless. I look forward to working with her for years to come."

"I had the pleasure of working with Tricia Ayers and she has been oh so helpful with setting up renters insurance when I moved. My plans abruptly changed and Tricia was so kind and understanding that life happens. She was on top of checking back in with me and getting my renters insurance all squared away for me. Would highly recommend and I’m looking forward to working with Tricia more!"

"We are moving across country from Virginia to Portland, OR, and since our current insurance company does not do business in Oregon, we needed to look for new automobile, renters, and umbrella policies. The entire staff at Lauri Alexander's office has been wonderful to work with but Tricia Ayers in particular has been so incredibly helpful throughout this entire process! She never seems to get tired of answering my endless stream of emails promptly and always answers my phone calls in a friendly and courteous manner. Based on my experience, customer service is a very high priority here. I feel fortunate that I just happened to have contacted them when updating our insurance policies!"

"We are in the same building as Lauri and her wonderful crew at her State Farm office. Every interaction we have with her & her team is always upbeat and engaging. They always have time to chat and be involved with everyone they encounter whether that be in a professional or casual situation. We are honored to be their neighbor and supplier of delicious eats. We would proudly recommend them for any insurance needs."

"I had State Farm a couple years ago and recently took a job in a career field that required a insurance record report. Lauri’s office was VERY timely in getting me the letter which helped me a ton with my application process. I was very grateful for that. They always treated us well and were very helpful when we were with her a couple years ago as well. I plan to transfer back to them should anything ever change with my current insurance company. You won’t regret their rates! They do very well, even for teen drivers with tickets. Thank you guys! Cheers!"

"Top professionals! Quick, precise information with exemplary customer service! Someone ran into my car on the freeway & totaled it. Teresa rocked, providing crucial info & support to navigate a stressful unexpected situation. My family highly recommends these top professionals!"

"I have been with State Farm all my life in 4 different states. I love having an agent in the neighborhood and have always liked my agent. This is the first time I LOVE my agent!! This office is unbelievable! From the moment my family arrived here (boxes weren't even unpacked yet!) they reached out, offered to set everything up and oversee a smooth transfer. Not only was the transfer easy, but Lauri took tons of time out to meet with me, go over our policies, correct errors my last 2 agents hadn't caught, and even offer advice on local activities, restaurants, etc!! Teresa & Amy (licensed representatives in the office) are also an absolute delight to work with. They call me and take care of everything. Basically, the calls are just to let me know what's up! Friendly, helpful and super efficient (also totally funny, which doesn't hurt!) I highly, highly recommend this office!"

"I have worked with Lauri Alexander in the insurance industry for the past 18 years. And, in that time, I can whole heartedly say that she would do anything for her clients. She goes the extra mile when she doesn’t have too. Her and her staff are devoted to each and every one of us like we are the only client they have. I have never experienced such dedication and impeccable customer service in all my years…and I don’t think I ever will."

"I received a rate quote from Lauri Alexander's office that was more reasonable than I was previously paying. The service has been wonderful and timely, I switched over my auto and home owners insurance and am saving a lot of money. Lauri and her team are all very knowledgeable and very wonderful to deal with over the phone or in person. I have been dealing with Lauri and her team for over a year and would highly recommend her services for all of your insurance needs."

"Laurie and her team are professional, friendly and knowledgeable. They helped us easily understand our options and navigate the often confusing world of vehicle and homeowners insurance. We recently switched all our insurance needs to her agency and couldn't be happier! Its always a pleasant experience dealing with Laurie and her team."