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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian C. Rosario

February 26, 2026

5  out of  5
rating by Christian C. Rosario
"Lauri Alexander State Farm Insurance agent and staff are very professional and have the ability to provide awesome customer service! I worked with Tricia Ayers as my Representative and I was able to fix all my issues with my policies and gain insurance on a brand new Motorcycle at a reasonable rate. True family vibes and complete understanding of what’s important to insure all my needs, would recommend this Agency to family and friends!"
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Felicia Gray

February 25, 2026

5  out of  5
rating by Felicia Gray
"We're very glad to have Lauri, Tricia and team in our corner for insurance, going on 10 years now! They are always available to answer questions, are very responsive with clear communication and make sure we get our cost and coverage needs met. Highly recommend!"
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Robert Tomlin

February 24, 2026

5  out of  5
rating by Robert Tomlin
"I wanted to thank the people at Lauri Alexander's State Farm office especially Tricia and Lori for helping me when my car needed a tow. I mistakenly dialed the wrong number given on the back of my insurance card for assistance. Thinking the number on the back of the card was wrong I called my agent and they quickly made the necessary calls for a towing service and keeping me abreast of the towing company driver's ETA."
We responded:
"Thank you, Robert! I'm so happy to hear that we were able to assist you promptly with your towing needs. It's great to know our team could help ensure everything went smoothly. If there's anything else you need, feel free to reach out!"
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AJ Johns

February 19, 2026

5  out of  5
rating by AJ Johns
"Tricia was extremely helpful with changing names on my policy. Phone call was under 10 minutes in total. Fantastic"
We responded:
"Thank you for your kind response! I'm glad to hear that Tricia was able to assist you efficiently with your policy changes. We appreciate your feedback and are here for any future needs!"
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Tom Crotty

February 7, 2026

5  out of  5
rating by Tom Crotty
"Lauri's team was extremely efficient and knowledgeable. Made the whole process easy, comfortable, and confidence inspiring."
We responded:
"Thank you, Tom! I'm happy to hear that our team made your experience smooth and reassuring. We strive to provide efficient and knowledgeable service to all our customers. If you ever need anything else, feel free to reach out!"
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thomas trinh

January 29, 2026

5  out of  5
rating by thomas trinh
"Have been with this office for years. Great personal service like one of the family. Tricia Ayers always extremely helpful and goes the extra steps."
We responded:
"Thank you, Thomas! I'm happy to know you've felt like part of the family with us for years. Tricia's dedication to going above and beyond is something we truly value. If there's anything else we can assist you with, just let us know!"
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Stefin Mccargar

January 24, 2026

5  out of  5
rating by Stefin Mccargar
"I can't say enough good things about my experience. Exemplary from start to finish. Tricia was a delight to work with, thorough and extremely patient with my thousand questions. Excellent! I have the utmost confidence that I am in very good hands. Thank you for making the purchasing of an insurance policy an actual pleasure. Unheard of! ;)"
We responded:
"Thank you, Stefin! I'm so happy to hear about your positive experience with Tricia. It's wonderful to know that her patience and thoroughness made the process enjoyable for you. We’re committed to providing excellent service and ensuring you feel confident with your insurance decisions. Let us know if we can help with anything else!"
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Jasmine Judd

January 21, 2026

5  out of  5
rating by Jasmine Judd
"Lauri's team are always happy to help! With small and big issues they have been there for our family and we know we can rely on them if we ever need help."
We responded:
"Jasmine, thank you for your wonderful feedback! I'm so glad to hear that our team has been able to support your family with both small and big issues. It's our priority to be there whenever you need us. Let us know if there's anything else we can do for you!"
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Ben Warren

January 21, 2026

5  out of  5
rating by Ben Warren
"The representatives are excellent and go above and beyond to solve my problems anytime they come up!"
We responded:
"Thank you, Ben! I'm happy to hear that our representatives have been able to assist you effectively and exceed your expectations. We’re committed to providing exceptional service and are always here to help with anything you need. Thanks for choosing us!"
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Eric McIntush

January 8, 2026

5  out of  5
rating by Eric McIntush
"Professional, proactive, and communicative."
We responded:
"Thank you, Eric! I'm happy you found our service professional and proactive. Your feedback about our communication means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
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Jenny S

January 5, 2026

5  out of  5
rating by Jenny S
"Our family has worked with Lauri and her team since we moved here over 15 years ago, and they are terrific. They know their stuff, and are always quick to let us know ways in which we could further optimize our coverage and/or save money on it. Communication is easy, follow through reliable, and they’re just so nice to work with, too! We genuinely enjoy visiting their office, and have full trust that they’ve got our back. Highly recommend!!"
We responded:
"Thank you, Jenny, for your wonderful feedback! I'm happy to hear that you and your family have had such a positive experience with our office over the years. It's great to know that our efforts to provide reliable communication and helpful advice have made a difference for you. We truly appreciate your recommendation and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you! "
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Dawn M

January 3, 2026

5  out of  5
rating by Dawn M
"I really appreciate Tricia! She has been so helpful and has responded to my questions with clear information and answers.The respect that I have experienced from Lauri Alexander's office is the reason that I moved my insurance here."
We responded:
"Thank you for your review, Dawn! I'm happy to hear that Tricia has been so helpful and provided clear information. Your respect for our office means a lot, and we're grateful you chose to move your insurance here. If you have any more questions or need assistance, feel free to reach out!"
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David Wysocki

December 19, 2025

5  out of  5
rating by David Wysocki
"Tricia Warren was friendly, helpful, responsive and knowledgeable about our insurance needs. And State Farm was very competitive in response to our request for quotes from three different insurance companies in the Portland Metropolitan area."
We responded:
"Thank you for your review, David! I'm glad to hear that Tricia provided such excellent service and that you found our quotes competitive. We appreciate your feedback and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Megan Bennett

December 19, 2025

5  out of  5
rating by Megan Bennett
"This State Farm firm got me a great auto insurance policy! Absolutely incredible. The staff members are knowledgeable about what plan can best suit you to provide high-quality coverage. They are also friendly, bubbly, and easy to talk to. I don’t know much about insurance, but I always know that I can call them with any questions that I have. I have had State Farm insurance for five years. There was a time I was researching other insurance companies to see if I could get a lower rate, but I had a representative from GEICO specifically tell me that no other auto insurance plan/company could ever offer the same level of coverage for the current rate I pay. Thank you!"
We responded:
"Thank you, Megan, for sharing your experience! I'm so happy to hear that our team has been able to provide you with a great auto insurance policy and that you find our staff friendly and knowledgeable. It's wonderful to know that you feel comfortable reaching out with any questions. We're always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Sophie Bennett

December 18, 2025

5  out of  5
rating by Sophie Bennett
"I’ve been with this State Farm group for the past 5 years! The whole team is always so kind and helpful! They make things easy to understand and answer all my questions quickly!"
We responded:
"Thank you, Sophie! I'm happy to know you've had such a positive experience with our team over the past 5 years. We always aim to make things clear and provide quick answers to your questions. Let us know if there's anything else we can do for you!"
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Aimee Wheeler

December 16, 2025

5  out of  5
rating by Aimee Wheeler
"We have worked with the office for years and they have always been responsive and helpful. They have great follow up and always check in to make sure we are on track with what needs to be handled."
We responded:
"Thank you, Aimee! I'm happy to hear that our office has been responsive and helpful over the years. It's wonderful to know that our follow-up and check-ins have been valuable to you. If there's anything else we can assist with, just let us know!"
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Craig Mittelstaedt

December 8, 2025

5  out of  5
rating by Craig Mittelstaedt
"This was my first time in over 30 years that I have made a major change (replaced) my Home & Auto insurance carrier. This was a big change for me and it was handled beautifully by Tricia, Lauri and their State Farm team. They helped me to work through a few of my Insurance needs challenges and put together a competitive package that addressed all of my needs. It was a good, pleasant and satisfying experience all the way through. This company is a class act and well worth considering for your insurance needs."
We responded:
"Thank you, Craig, for sharing your experience! I'm so happy to hear that our team made your transition smooth and satisfying. Your kind words about our service means a lot to us. Thank you for the opportunity to assist you! "
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Justin Barney

December 5, 2025

5  out of  5
rating by Justin Barney
"Lauri and the Tricias are amazing to work with! They are excellent at communication and customer service. They keep me at State Farm without shopping around, helping me to get the best deal on my insurance. I can't imagine I'd find the same level of service elsewhere. I believe they are in my court and have been for 6 years, and I hope for the next 6 as well!"
We responded:
"Thank you, Justin! I'm so happy to hear that our team has been providing you with excellent service and communication. It's wonderful to know that you feel supported and valued with us for the past 6 years. We're here for you and look forward to many more years together! Let us know if there's anything else we can assist you with. Thank you for your business!"
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Jeff Gasparitsch

December 3, 2025

5  out of  5
rating by Jeff Gasparitsch
"I've been with State Farm for almost 30 years, and now almost 13 with Lauri's office. State Farm isn't your budget insurance firm, but when you need them they have never disappointed. Lauri's staff are always wonderful to deal to deal with providing above and beyond service - even when things go wrong and SF needs to make a payout, I feel that have fairly represented/advocated for their client as a prioirty."
We responded:
"Thank you, Jeff, for your long-standing trust and support! I'm so happy to hear that our team has consistently provided exceptional service and advocacy for you over the years. We’re committed to maintaining this level of dedication and are always here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Brenda Perez

November 25, 2025

5  out of  5
rating by Brenda Perez
"I was previously with Geico and Ari Ciota helped with a very smooth and easy transition to State Farm and is helping me save almost 100$ per month for better coverage!! She made everything super simple for me and I am greatly appreciative. Highly recommend."
We responded:
"Thank you, Brenda! I'm so happy to hear about your smooth transition to State Farm and the savings you're experiencing. Ari is fantastic, and I'm glad she made the process simple for you. We appreciate your recommendation! If you need anything else, feel free to reach out."
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TITAN FORT

November 14, 2025

5  out of  5
rating by TITAN FORT
"This is a great State Farm office. Ariana Ciota is an exceptional agent with superior customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ariana provided you with exceptional service. We appreciate your support and look forward to assisting you again!"
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Gopal Pudasaini

October 17, 2025

5  out of  5
rating by Gopal Pudasaini
"Tricia is very friendly and responsive to messages. She was able to quickly assist me with my insurance needs."
We responded:
"Thank you for the kind words Gopal! We appreciate your business and look forward to assisting you in the future."
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Amanda Layton

October 14, 2025

5  out of  5
rating by Amanda Layton
"I’ve been with State Farm since 2017 for my car and renter’s insurance, and just added home insurance as well. Ariana has been incredible to work with—always quick to respond, kind, and genuinely caring. She makes everything simple and stress-free, and I can’t thank her enough for all her help over the years. I’ll always go with State Farm thanks to the outstanding customer care I’ve received!"
We responded:
"Thank you for your review, Amanda! I'm so happy to hear about your positive experiences with Ariana. It's wonderful to know she has been helpful and caring. We appreciate your loyalty and are here for any of your insurance needs. Thanks for choosing us!"
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Karyn Zweifel

October 10, 2025

5  out of  5
rating by Karyn Zweifel
"They were fast, friendly and professional!"
We responded:
"Thank you, Karyn! I'm happy you found our service fast, friendly, and professional. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Jill McGovern

October 1, 2025

5  out of  5
rating by Jill McGovern
"Great State Farm group. The agents are always helpful! Good communication skills. Have been happy with them for many years!"
We responded:
"Thank you, Jill, for your wonderful feedback! I'm glad to know that our team has been helpful and communicative over the years. We appreciate your continued trust in us. If you ever need anything, feel free to reach out!"