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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie

October 1, 2024

5  out of  5
rating by Julie
"After using the same insurance company for more than 30 years, we wanted to explore other options. Lauri and her team put together a competitive quote AND we are getting better coverage. Super efficient, friendly and knowledgeable team. So happy we are making the change!!"
We responded:
"Julie, thank you for your wonderful review! I'm glad our team could provide you with a competitive quote and better coverage. It's great to know you found our service efficient, friendly, and knowledgeable. We're happy to have you with us and look forward to assisting you with any future needs. - Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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Jan and Gary

August 13, 2024

5  out of  5
rating by Jan and Gary
"We’ve been fortunate to have our insurance needs (auto, life and homeowners) met by Lauri Alexander’s State Farm staff for many years (for decades, really, even predating Lauri’s becoming our agent). Whether it’s been to reassess coverages or to file a claim their response has always been prompt, informative and caring. We can say this from firsthand experience having had the need to file claims when a fir tree fell on our house and when a pipe burst in our house. Lauri Alexander’s office in each case acted immediately to fix the damage—no quibbling, no hassles."
We responded:
"Hi Jan and Gary, Thanks so much for your wonderful review! We're really glad to have been able to meet your insurance needs for so many years. It's great to know that our team has been prompt, informative, and caring, especially during those challenging times with the fir tree and the burst pipe. We appreciate your trust in us and are always here to help with any future needs or questions. - Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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mark passmore

August 8, 2024

5  out of  5
rating by mark passmore
"Great service from Tricia and Lauri's entire office team."
We responded:
"Hi Mark, thanks for the awesome review! I'm so glad Tricia and the rest of our team could provide you with great service. If you ever need anything else, we're here for you! - Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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Jim Shaub

July 19, 2024

5  out of  5
rating by Jim Shaub
"Lauri and her team are great and easy to work with. Very smooth transition from our previous carrier. They continually look for ways for us to save as our life situations change and make sure we have the right protection."
We responded:
"Jim, thanks a bunch for the awesome review! I'm so glad to hear that you had a smooth transition and that our team could help you save while ensuring you have the right protection. We're always here to assist with any changes or questions you might have in the future! - Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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david berg

June 23, 2024

5  out of  5
rating by david berg
"Great service with a very friendly staff."
We responded:
"Thank you for the review, David! We're so glad you had a great experience with our service and found our staff friendly. We strive to create a welcoming atmosphere for all our customers. Your feedback is greatly appreciated and we look forward to serving you again. - Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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Bharat Nanwani

May 14, 2024

5  out of  5
rating by Bharat Nanwani
"I recently purchased renter's insurance from Lauri Alexander - State Farm and had a seamless experience. The team was very helpful and efficient, quickly providing me with all the necessary documents I needed to forward to my leasing office. I highly recommend them for their prompt and professional service."
We responded:
"Bharat, I'm thrilled you had a seamless experience with our team when purchasing renter's insurance! I'm pleased we could quickly provide you with the necessary documents. Your positive feedback motivates us to continue delivering prompt and professional service. If you ever need assistance in the future, feel free to reach out. Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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Jerry Yoon

May 1, 2024

5  out of  5
rating by Jerry Yoon
"worked with Tricia A. at the office, wonderful personalized experience. She helped me with great options on all of my home, auto, and umbrella coverages. Look forward to working with her"
We responded:
"Jerry, thank you for taking the time out of your day to leave us a review! We love hearing about how Tricia provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Lauri Alexander - State Farm Insurance Agent"
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Mitchell Barrington

April 26, 2024

5  out of  5
rating by Mitchell Barrington
"I've been working with Lauri and the team for multiple years. Their attention to detail and their willingness/patience to explain and educate me on the insurance world has contributed to my trust and happiness in being a client of theirs. I'd like to specifically call out Tricia as an amazing resource to get in touch with! I've enjoyed working with her and feel all my questions are answered quickly and thoroughly. Great team to partner with!"
We responded:
"Hello, Mitchell! We're so happy to receive your shoutout for Tricia, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies. - Lauri Alexander - State Farm Insurance Agent"
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Diana Anderson

April 22, 2024

5  out of  5
rating by Diana Anderson
"very helpful with concerns"
We responded:
"Thank you, Diana! I'm pleased to hear that we were very helpful in addressing your concerns. - Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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John Wiggins

March 21, 2024

5  out of  5
rating by John Wiggins
"Awesome team, great to work with, I have been working with that office for 20 plus years even before Lauri took over. And they always been there to help when needed. John"
We responded:
"Thank you so much for your continued trust in our office over the past 20 plus years, John! We are grateful for the opportunity to assist you and are thrilled to have been able to provide you with the help you needed. Our team is dedicated to delivering exceptional service, and we look forward to continuing to be there for you whenever you need us. Lauri Alexander - State Farm Insurance Agent, Lake Oswego, OR"
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Rob Callaway

December 21, 2023

5  out of  5
rating by Rob Callaway
"I have been working with Lauri Alexander’s team for 8.5 years. Her subordinate -Tricia Ayers is always so quick to send insurance documents and provide support when I need help. I might be able to save a few $ with discount insurance. But, I will not switch because Lauri's team is 100% awesome!"
We responded:
"Rob, thank you for your kind words! We're delighted to hear about your positive experience with Tricia and our team. We're committed to providing excellent service and support to our clients, and it's fantastic to know that you've found value in our assistance. Should you ever need anything or have further questions, please don't hesitate to reach out. Your satisfaction is our priority!"
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David Brown

November 29, 2023

5  out of  5
rating by David Brown
"responsive, informative, very friendly and proactive."
We responded:
"David, thank you! We appreciate your trust in us to take care of your insurance policies."
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Kyle Lyman

November 17, 2023

5  out of  5
rating by Kyle Lyman
"Excellent service and timing to fit my needs. Thank you so much!"
We responded:
"Kyle, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Ed

November 15, 2023

5  out of  5
rating by Ed
"I highly recommend Lauri Alexander State Farm Insurance, I’ve been with them for many years and they have always been there for me giving me superb customer service whether it’s home, auto, or renters insurance no one can beat their rates Tricia is awesome, very friendly and knowledgeable and she has always gone above and beyond to make sure I get the best rates possible If you want to save money and experience great customer service, contact them asap"
We responded:
"Ed, thank you so much for sharing your wonderful experience with Tricia and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Lexi Lowrie

November 6, 2023

5  out of  5
rating by Lexi Lowrie
"Tricia is very helpful!"
We responded:
"Lexi, thank you for the shoutout for Tricia! Our office loves being your good neighbor."
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Susan Shuford

October 27, 2023

5  out of  5
rating by Susan Shuford
"Thank you so much! I really appreciate the care and professionalism i always experience working with you Tricia!"
We responded:
"Susan, thank you for taking the time out of your day to leave us a review! We love hearing about how Tricia provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Karen Karger

October 25, 2023

5  out of  5
rating by Karen Karger
"We have used Lauri for a long time now for both our autos and properties. Recently, Lauri was quite helpful in giving us a review of our existing plans and was able to save some money for us."
We responded:
"Karen, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your auto and property insurance policies!"
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David Allred

October 23, 2023

5  out of  5
rating by David Allred
"Wonderful team!!"
We responded:
"Thank you for the five-stars, David! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mark E

October 22, 2023

5  out of  5
rating by Mark E
"Tricia has been truly fantastic to work with. She is highly responsive, helpful, and empathetic. I understand how business works and that Lauri is the agent of record, but I very rarely communicate with her. Tricia is the reason my experience with her office has been so good. Thank you!"
We responded:
"Mark, thank you so much for sharing your wonderful experience with Tricia and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Lisa Smith

October 17, 2023

5  out of  5
rating by Lisa Smith
"Laurie and her team are amazing! They take such great care of us for all our insurance needs. Not only are they nicest people, they are always so helpful and take the time to explain and go over all the options. We’ve been with Laurie ever since we moved here 13 years ago. Tricia has been so fantastic with all my questions for teen driver coverage. I really appreciate the time and care they take with us. Highly recommend!"
We responded:
"Thank you, Lisa, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Mahria Crawford

July 31, 2023

5  out of  5
rating by Mahria Crawford
"Special thanks to Tricia Ayers for helping me with a glass claim. I had a lot of concerns, and she called the accounting dept with me and stayed on the line to make sure all of my questions got answered. This is exactly why I kept my insurance with the Lake Oswego office even though I moved to WA 3 years ago. Wonderful experience!"
We responded:
"Thank you, Mahria, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Tricia, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Jon Kelch

May 2, 2023

5  out of  5
rating by Jon Kelch
"Tricia Ayers Was super helpful when I was in a time crunch. Great State Farm agency. We’ll done!"
We responded:
"Thank you for the wonderful review, Jon! Tricia is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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David Osborne

March 15, 2023

5  out of  5
rating by David Osborne
"I have been with State Farm since 1992 and have always received the best service and advice from them. They have always been friendly and courteous to me and provided top quality coverage and claims services. I plan to stay with them and will recommend them to others. A big thank you to Laurie, the two Tricias, and the others that work there in Lake Oswego. Sincerely, David."
We responded:
"Thank you, David, for the amazing review! Our team works hard to provide a great insurance experience in Lake Oswego and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Pam Woodies

February 25, 2023

5  out of  5
rating by Pam Woodies
"This SF office has been consistently fantastic since when I first contacted them a year and a half ago when I was planning to relocate to Portland, Oregon, and was an existing SF customer in another state. They do everything efficiently and promptly; they are transparent as to what is being done; they are very responsive to questions, etc. I moved a few months ago (again, but within Portland), and they handled everything superbly. Recently, I asked a question about my rates and they not only responded quickly, but thought to offer alternative scenarios for my consideration. I cannot recommend them highly enough, and I have been with SF a long time. But never before have I had such great service. THANK YOU to Ms. Alexander and her phenomenal team (Tricia!)."
We responded:
"Pam, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Finn's Mom

February 17, 2023

5  out of  5
rating by Finn's Mom
"I am always extremely impressed with the service I receive from Lauri's team. They are always friendly, knowledgeable and honest about what coverage I need and also what I don't need. I used to find insurance really complicated and hard to understand ... but they are always happy to take the time to explain everything. As a first time homeowner ... it feels good to know I have the right insurance in place. I am also always surprised at how inexpensive it is to have really good coverage."
We responded:
"Thank you for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"