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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Connie Marshall

October 8, 2026

5  out of  5
rating by Connie Marshall
"Found this insurance agency through our broker in Florida and by reading other reviews. They were both right!! We couldn’t be happier to have been connected to Trish. She is warm, kind and professional. All of our issues were addressed and taken care of. I highly recommend them. Many thanks, Trish!"
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Joan Browning

October 6, 2026

5  out of  5
rating by Joan Browning
"I saved a lot by switching to State Farm for home, auto and umbrella policies. I saved especially by having earthquake insurance wrapped within the home policy rather than purchased from a separate carrier. Tricia Ayers is very knowledgeable and pleasant to work with…highly recommended."
We responded:
"Thank you, Joan! I'm happy to hear that switching to State Farm has been beneficial for you. Tricia is indeed a great asset to our team, and I'm glad she could assist you with your policies. We're always here if you need anything else!"
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Vic L

September 30, 2026

5  out of  5
rating by Vic L
"Trish was consistently prompt and professional in communications, and she helped us find a great set of policies to meet our needs."
We responded:
"Vic, thank you for taking the time to leave us a review! I'm happy to hear that Trish was able to assist you with finding the right policies. We strive to provide prompt and professional service, and it's great to know we met your expectations. We're always here if you need anything else!"
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scott helferty

September 29, 2026

5  out of  5
rating by scott helferty
"The staff at Lauri Alexander State Farm in Lake Oswego are clear, cordial, and helpful, both in communicating my current insurance coverage and other options that might be worth considering. I have stopped into the office several times, once to make a payment in person; as I wanted to meet them and to have them meet me. Since I got the policy several years ago, they know who I am and treat me as a valued customer."
We responded:
"Thank you for your review, Scott. I'm happy to hear that our team has been clear and helpful in discussing your insurance needs and options. It's great that you've had the chance to stop by and connect with us in person. We truly value having you as part of our office family. Let us know if we can help with anything else!"
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Roland Miller

September 25, 2026

5  out of  5
rating by Roland Miller
"I have been with Lauri Alexander since she took over the agency. Tricia Ayers and the entire staff have always went above and beyond to help me with my needs. I have my house , cars, RV covered with them. Now that they have teamed up with Hagerty I also have my 3 collector vehicles insured through them. Service and pricing is excellent. I highly recommend!"
We responded:
"Roland, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience with our team, including Tricia. It's great to know that we can help with all your insurance needs, from your home and vehicles to your collector cars with Hagerty. Your recommendation means a lot to us. We're always here if you need anything else!"
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Cynthia P Golledge

September 21, 2026

5  out of  5
rating by Cynthia P Golledge
"This SF office did an amazing job of handling my accident claim when another driver failed to yield and totaled my car and sent me to the hospital for two spinal surgeries. Tricia helped my husband effectively and competently deal with all the paperwork while I was in acute care, and I received the payout for my car promptly. I even received a lovely card from everyone in the office! We moved to WA 3 years ago but wanted to keep this SF agent, and this is why. They're a wonderful and caring team of real people."
We responded:
"Thank you, Cynthia, for sharing your experience! I'm really glad to hear that Tricia and the team were able to support you and your husband during such a challenging time. It's important to us that you felt cared for and received everything you needed promptly. We're grateful to have you with us, even from afar. Let us know if we can help with anything else!"
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Terry Allen

September 11, 2026

5  out of  5
rating by Terry Allen
"Lauri and her team have been fantastic to work with in the 18 years since I've moved to Oregon.
Trisha and Trisha are always right on top of any concerns and are a pleasure to work with!"
We responded:
"Thank you, Terry! I'm so happy to hear that you’ve had such a positive experience with us over the past 18 years. It's great to know that Trisha and Trisha have been attentive and enjoyable to work with. We appreciate your continued support! Let us know if we can help with anything else!"
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Cai Xovox

September 1, 2026

5  out of  5
rating by Cai Xovox
"I had moved from state to state and setting up my new insurance was fast and easy. Ari helped me tremendously and made sure to answer any and all questions."
We responded:
"Thank you, Cai, for taking the time to leave us a review! I'm happy to hear that Ari was able to assist you with setting up your insurance smoothly after your move. We always aim to make the process as easy as possible. Feel free to reach out if you need anything else!"
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James Cote

August 28, 2026

5  out of  5
rating by James Cote
"Been with Lauri for over 15 years, always had great service and recently was able to get a re-rate and drop my insurance premium by ~200 for six months!"
We responded:
"James, thank you for taking the time to leave us a review! I'm happy to hear that you've been with us for over 15 years and have consistently received great service. It's wonderful that we could help lower your premium recently. We're always here if you need anything else!"
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Jeffrey Stuppler

August 27, 2026

5  out of  5
rating by Jeffrey Stuppler
"My family is very happy with the level of service and attention to detail that Tricia A extends to our policies. We have relied on State Farm for a variety of policies throughout the years and have alway's been impressed with Tricia's professionalism and care for us."
We responded:
"Jeffrey, thank you for taking the time to leave us a review! I'm glad to hear that Tricia has been providing your family with attentive and professional service. It's wonderful to know that you've been impressed with our office over the years. We're always here if you need anything else!"
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Connor K

August 19, 2026

5  out of  5
rating by Connor K
"I chose Lauri Alexander State Farm for my auto insurance, Ari did a fantastic job walking us through the steps and making us confident with our decision!"
We responded:
"Connor, thank you for taking the time to leave us a review! I'm happy to hear that Ari was able to guide you through the process and help you feel confident in your choice. We appreciate your trust in us for your auto insurance needs. Feel free to reach out if you need anything else!"
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Anna Kujala

August 5, 2026

5  out of  5
rating by Anna Kujala
"I purchased my first ever independent auto insurance policy through Ari with Lauri Alexander State Farm - she made the entire process very easy & throughly explained everything!"
We responded:
"Anna, thank you for taking the time to leave us a review! I'm happy to hear that Ari made your experience of purchasing your first independent auto insurance policy smooth and informative. We're here to help, so feel free to reach out if you need anything else!"
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susan j.

July 28, 2026

5  out of  5
rating by susan j.
"I highly value this company because of its exceptional excellence in knowledge and service. When I meet with them, they are always well-informed about my insurance and sensitive to areas in which I might be able to lower my premiums without inappropriately lowering the insurance protection I need. The agent and the office staff seem highly qualified, efficient, and kind. I recommend this company."
We responded:
"Thank you, Susan! I'm so happy to hear that you appreciate our knowledge and service. It's great to know that our team is providing you with informed guidance and helping you find the right balance for your insurance needs. Your recommendation means a lot to us. We're always here if you need anything else!"
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Brian Lewis

July 27, 2026

5  out of  5
rating by Brian Lewis
"Lauri has been my insurance agent for the last 6 years, and she and her team have been great. They solved some unusual property coverage needs along with the usual home and auto policies, prices have been competitive and they are always quick to respond to questions."
We responded:
"Thank you for your review, Brian! I'm happy to hear that you've had a great experience with us over the past six years. It's wonderful to know that we've been able to meet your unique property coverage needs and provide competitive pricing. We're always here to help with any questions you might have. "
Profile photo of Margaret Garrett

Margaret Garrett

July 19, 2026

5  out of  5
rating by Margaret Garrett
"Laurie Alexander State Farm Agency and her staff understand the insurance coverages they sell and very responsive. We are long term State Farm customers and transferred our policies to her agency when our prior agent passed. The transfer was smooth and gave us the opportunity to tweak our coverages. This office has been able to make recommendations to add/reduce coverage based on our needs. Tricia Ayers has been especially responsive when we needed proof of coverage for purchases. Thank you"
We responded:
"Margaret, thank you for taking the time to leave us a review! I'm glad to hear that the transition to our office was smooth and that we could help adjust your coverages to better fit your needs. It's wonderful to know that Tricia has been especially helpful with your requests. We appreciate your continued trust in us. Feel free to reach out if you need anything else!"
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Alyssa Whitrock

July 18, 2026

5  out of  5
rating by Alyssa Whitrock
"The team here is great! I recently moved to the area and they have always been quick to respond and willing to take the time to answer any and all questions. Recently, they were able to save me hundreds by offering to revise my policy. Thank you!"
We responded:
"Alyssa, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to assist you with your move and help you with your policy. It's great to know we could make a difference for you. We're always here if you have more questions or need anything else!"
Profile photo of Chris T

Chris T

July 15, 2026

5  out of  5
rating by Chris T
"We've been with this agent for 11 years and have been extremely happy with their service. We've been SF customers for > 30yrs, and this has been the best agent/office we've had - staff has consistently providing great advice & service on a few claims and lots of changes to our coverage. They incredibly responsive, often on days/times I wasnt expecting a response. Quotes from other companies may be lower, but the personal service we've received is worth any cost difference to us. The staff couldnt be more professional and friendly - especially Ariana & both Tricia(s) !"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm really glad to hear that you've been happy with our service for the past 11 years. It's wonderful to know that our team's advice and responsiveness have made a difference for you, especially with Ariana and both Tricias on board. We truly value your trust and loyalty. Let us know if we can help with anything else!"
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Kitty Keenan

June 11, 2026

5  out of  5
rating by Kitty Keenan
"I had the pleasure of working with Tricia and she seamlessly transitioned me form our former insurance company to a rental dwelling policy with State Farm. She was professional, knowledgeable and a pleasure to work with."
We responded:
"Kitty, thank you for taking the time to leave us a review! I'm happy to hear that Tricia made your transition to a rental dwelling policy smooth and enjoyable. We strive to provide professional and knowledgeable service, and it's great to know Tricia delivered just that. We're always here if you need anything else!"
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Kristian503

May 27, 2026

5  out of  5
rating by Kristian503
"I recently switched all of my insurance over to Laurie Alexander State Farm, and the experience has been outstanding from start to finish. The entire staff was incredibly professional, knowledgeable, and easy to work with throughout the whole process. They took the time to explain my coverage options clearly and helped me find policies that fit my needs while saving me a significant amount of money compared to my previous insurance company.

A special thank you goes to Tricia Ayers for her exceptional attention to detail and persistence in making sure everything went smoothly during the transition. Switching insurance companies can sometimes be stressful, but Tricia stayed on top of every step, communicated consistently, and made the entire process seamless and hassle-free.

I highly recommend Laurie Alexander State Farm to anyone looking for excellent customer service, knowledgeable agents, and real savings."
We responded:
"Thank you so much for your thoughtful review and for trusting our agency with your insurance needs. We are thrilled to hear that your transition was smooth and that our team was able to help you find the right coverage while saving money.

Tricia will be especially grateful for your kind words. She takes great pride in helping individuals and families navigate their auto, home, life, and business insurance options with confidence and clarity.

We are committed to providing personalized insurance solutions and exceptional customer service to our neighbors throughout the community. We appreciate the opportunity to serve you and are grateful for your recommendation.

Thank you again for choosing Lauri Alexander State Farm. We look forward to being your trusted insurance agency for many years to come.
"
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Lucy Nobles

April 27, 2026

5  out of  5
rating by Lucy Nobles
"Tricia, at Lauri Alexander, State Farm Insurance, was so helpful answering all my questions and sending me prompt quotes. I was able to move all my auto insurance and home owners insurance over to State Farm quickly and easily. Looking forward to a long relationship!"
We responded:
"Thank you for your review, Lucy! I'm happy to hear that Tricia was able to assist you with your insurance needs and make the transition smooth. We're excited to have you with us and look forward to supporting you for many years to come. Let us know if there's anything else we can do for you!"
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Deborah Freeland

April 14, 2026

5  out of  5
rating by Deborah Freeland
"Look no further! I've been using Lauri Alexander's services for more years than I can remember. She and her staff are unfailingly kind, knowledgeable, and helpful. I trust them implicitly and have no qualms in giving them a five-star rating."
We responded:
"Thank you, Deborah! I'm so happy to know that you trust our team and appreciate the kindness and expertise we strive to provide. Your continued support means a lot to us. If there's anything else we can assist you with, just let us know!"
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Amy Nicholson

April 13, 2026

5  out of  5
rating by Amy Nicholson
"The ladies at this office are just amazing. Tricia and Ari have been so helpful and friendly. I always feel that I am well taken care of with all my insurance needs. Highly recommend Lauri and her team!"
We responded:
"Thank you, Amy! I'm so happy to hear that Tricia and Ari have been helpful and friendly. It's wonderful to know you feel well taken care of with your insurance needs. We appreciate your recommendation and are here whenever you need us!"
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Mella Sheridan

April 13, 2026

5  out of  5
rating by Mella Sheridan
"I originally reached out for renters insurance because my previous company couldn’t offer the liability coverage I needed. Not only did they meet my renters insurance needs, but they were also able to bundle it with my auto insurance and get me a great rate.

Tricia provided outstanding service to me and my family. She was knowledgeable, helpful, and made the entire process smooth and stress free. I truly appreciate the time she took to make sure we had the right coverage.

Highly recommend for anyone looking for reliable insurance and excellent customer service."
We responded:
"Thank you, Mella, for sharing your experience! I'm glad to hear that Tricia was able to assist you with both renters and auto insurance, providing a great rate and excellent service. It's wonderful to know that she made the process smooth and stress-free for you and your family. We appreciate your recommendation and are here if you need anything else!"
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Jessica Lanoue

April 8, 2026

5  out of  5
rating by Jessica Lanoue
"Tricia is always quick to respond and help us out!"
We responded:
"Thank you for your feedback, Jessica! I'm glad to hear that Tricia has been responsive and helpful. We appreciate your trust in our team. Let us know if there's anything else we can assist you with!"
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David Chazin

March 20, 2026

5  out of  5
rating by David Chazin
"Tricia Was fantastic in helping me move all of my policies over to Lauri’s office from a previous State Farm agent who dropped the ball to many times. She was professional, kind and very knowledgeable."
We responded:
"Thank you for your review, David! I'm happy to hear that Tricia provided such excellent support in transferring your policies. Her professionalism and knowledge are truly valued in our office. If you need anything else, feel free to reach out!"